Claims | Track your claim with ReclaimPPI.co.uk

Canada Square Operations

Canada Square Operations deal with Egg complaints as well as those for Canada Square.

Saturday 22 February 2020
We've received payment of £262.00 for our services for CA202209. There is nothing left to pay for invoice 241742. Thank you for using our services.

Thursday 30 January 2020
We've sent you an invoice for £262.00 to pay for our services.

Thursday 30 January 2020
Congratulations, Canada Square Operations have made an offer of £2,183.28 for account ending 1156.

The £2,183.28 refund is for the full cost of your PPI policy and any appropriate interest in order to ensure that you are fully compensated. Our claims handlers have confirmed that your offer has been calculated in line with the rules laid down by the Financial Conduct Authority. As such, we are happy that this is a full offer.

Canada Square Operations will process the refund automatically.

Canada Square Operations will be refunding you directly, usually within 20 days if they have not already done so.

Saturday 02 November 2019
Canada Square Operations has responded to say they are unable to match your details with their records. This might be due to a change of address or a signature that doesn't quite match.

Monday 14 October 2019
We've received your signed PPI Questionnaire for your complaint against Canada Square Operations for Loan PPI on account ending 1156. We've submitted your complaint to the lender and they'll have up to 56 days to respond from the date they acknowledge it.

Monday 14 October 2019
You've completed the online questionnaire for a complaint against Canada Square Operations for Loan PPI, account ending 1156.

Monday 14 October 2019
Good News! Canada Square Operations has responded to say there was PPI on your Loan for account ending 1156.

Monday 14 October 2019
Canada Square Operations has responded to say there was no PPI on any of your Credit Cards.

Monday 25 March 2019
We’ve had your paperwork back. Canada Square Operations has agreed to pre-register this PPI check as a complaint if they find PPI. This means that even if they find PPI after the deadline of 29th August 2020 the will still accept a PPI complaint from us.

CitiFinancial Europe PLC

Tuesday 28 January 2020
We've received payment of £31.44 for our services for CA202214. There is nothing left to pay for invoice 238327. Thank you for using our services.

Tuesday 21 January 2020
We've sent you an invoice for £31.44 to pay for our services.

Tuesday 21 January 2020
Congratulations, CitiFinancial Europe PLC have made an offer of £261.99 for account ending 5955.

The £261.99 refund is for the full cost of your PPI policy and any appropriate interest in order to ensure that you are fully compensated. Our claims handlers have confirmed that your offer has been calculated in line with the rules laid down by the Financial Conduct Authority. As such, we are happy that this is a full offer.

CitiFinancial Europe PLC will process the refund automatically.

CitiFinancial Europe PLC will be refunding you directly, usually within 20 days if they have not already done so.

Sunday 03 November 2019
We've received your signed PPI Questionnaire for your complaint against CitiFinancial Europe PLC for Credit Card PPI on account ending 5955. We've submitted your complaint to the lender and they'll have up to 56 days to respond from the date they acknowledge it.

Sunday 03 November 2019
You've completed the online questionnaire for a complaint against CitiFinancial Europe PLC for Credit Card PPI, account ending 5955.

Sunday 03 November 2019
Good News! CitiFinancial Europe PLC has responded to say there was PPI on your Credit Card for account ending 5955.

Monday 14 October 2019
Good News! CitiFinancial Europe PLC has responded to say there was PPI on your Credit Card for account ending 5955.

Wednesday 28 August 2019
We've resubmitted our request for information to CitiFinancial Europe PLC because either they've lost our previous query, or new information has been provided to us.

Tuesday 09 April 2019
We’ve had your paperwork back. CitiFinancial Europe PLC has agreed to pre-register this PPI check as a complaint if they find PPI. This means that even if they find PPI after the deadline of 29th August 2020 the will still accept a PPI complaint from us.

HSBC

HSBC insist on corresponding with us by post, which adds an additional delay to cases with them.

Friday 14 June 2019
We've received payment of £180.17 for our services for CA849961. There is nothing left to pay for invoice 165135. Thank you for using our services.

Friday 14 June 2019
Congratulations, HSBC have made an offer of £1,501.43 for account ending 9968.

The £1,501.43 refund is for the full cost of your PPI policy and any appropriate interest in order to ensure that you are fully compensated. Our claims handlers have confirmed that your offer has been calculated in line with the rules laid down by the Financial Conduct Authority. As such, we are happy that this is a full offer.

HSBC will process the refund automatically.

HSBC will be refunding you directly, usually within 35 days if they have not already done so.

Please note that HSBC is currently experiencing a payment delay of 1 weeks.

Friday 14 June 2019
We've sent you an invoice for £180.17 to pay for our services.

Saturday 08 June 2019
Great news, HSBC have informed us they are about to reach a decision for Credit Card PPI on account ending 9968.

Thursday 16 May 2019
HSBC have acknowledged your complaint for Credit Card PPI on account ending 9968.

Monday 13 May 2019
We've received your signed PPI Questionnaire for your complaint against HSBC for Credit Card PPI on account ending 9968. We've submitted your complaint to the lender and they'll have up to 56 days to respond from the date they acknowledge it.

Thursday 02 May 2019
You've completed the online questionnaire for a complaint against HSBC for Credit Card PPI, account ending 9968.

Wednesday 01 May 2019
Good News! HSBC has responded to say there was PPI on your Credit Card for account ending 9968.

Tuesday 26 March 2019
We have sent your PPI search request to HSBC and will update you once we receive a response. Response times are varying by lender due to the volume of requests they have received.

Monday 25 March 2019
We've had your paperwork back. Thank you!

American Express

American Express have advised us that they are no longer accepting post to their office address. Please ensure you only email them, or let us know and we'll process any requests electronically on your behalf.

Friday 14 June 2019
We've received payment of £63.38 for our services for CA849874. There is nothing left to pay for invoice 159999. Thank you for using our services.

Tuesday 04 June 2019
Congratulations, American Express have made an offer of £528.20 for account ending 1007.

The £528.20 refund is for the full cost of your PPI policy and any appropriate interest in order to ensure that you are fully compensated. Our claims handlers have confirmed that your offer has been calculated in line with the rules laid down by the Financial Conduct Authority. As such, we are happy that this is a full offer.

American Express will process the refund automatically.

American Express are going to send a cheque to us, usually within 20 days. As soon as we receive it we'll forward it straight to you.

Tuesday 04 June 2019
We've sent you an invoice for £63.38 to pay for our services.

Monday 13 May 2019
We've received your signed PPI Questionnaire for your complaint against American Express for Credit Card PPI on account ending 1007. We've submitted your complaint to the lender and they'll have up to 56 days to respond from the date they acknowledge it.

Thursday 02 May 2019
You've completed the online questionnaire for a complaint against American Express for Credit Card PPI, account ending 1007.

Wednesday 01 May 2019
Good News! American Express has responded to say there was PPI on your Credit Card for account ending 1007.

Tuesday 09 April 2019
We have sent your PPI search request to American Express and will update you once we receive a response. Response times are varying by lender due to the volume of requests they have received.

Tuesday 09 April 2019
We've had your paperwork back. Thank you!

Lloyds

Lloyds deal with Cheltenham & Gloucester complaints as well as those for Lloyds. Please note Lloyds may try to contact you directly, if you feel comfortable answering the questions please proceed if not ask them not to disturb you and put it in writing to us. As of 14th May Lloyds has started a phased return to work, to resume the processing of PPI claims.

What Next?
You may wish to approach your lender directly with the additional information, but as the FCA deadline of August 29th 2019 has now passed, we are unable to do this for you. We will therefore be ceasing work on this particular claim.

Tuesday 11 June 2019
Lloyds has responded to say they are unable to locate your records. This may be because you were a customer a long time ago, and they've destroyed their records.

Tuesday 09 April 2019
We've had your paperwork back. Thank you!

Your Claim Pack

Monday 25 March 2019
We've received your paperwork. Thank you!